findsio.ai

Legal

Terms of Service

Last updated: 2026

1. Acceptance of terms

By accessing or using Findsio ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. What Findsio does

Findsio lets you search a phone number, email address, or photo and returns a report built from publicly available data sources, enhanced with an AI-generated summary. Findsio does not guarantee the accuracy, completeness, or timeliness of any information returned.

3. Permitted use

Findsio is not a "consumer reporting agency" as defined by the Fair Credit Reporting Act (FCRA), and the information it provides does not constitute a "consumer report" as defined by the FCRA. You agree NOT to use any information from Findsio to make decisions about:

  1. Employment, including hiring, promotion, or termination;
  2. Credit eligibility, including extension of credit;
  3. Insurance eligibility, underwriting, or rates;
  4. Tenant screening or housing decisions; or
  5. Any other purpose requiring FCRA compliance.

You further agree not to use the Service to stalk, harass, defame, or harm any person, or in any way that violates applicable law.

4. Accounts

You need an account to unlock a full report. You are responsible for safeguarding your account credentials and for all activity under your account.

5. Subscriptions, credits, and billing

Findsio offers subscription plans (billed weekly or monthly) and one-time credit packs. Subscriptions renew automatically until cancelled from your Account page. Credits do not expire and are consumed at a rate of one credit per unlocked report, regardless of lookup type. Add-on "Extras" are one-time purchases tied to a specific report. All charges are processed by Stripe; Findsio does not store your payment card details.

6. Refunds

If a search returns no meaningful data, the credit used for that search is automatically refunded to your balance. Otherwise, purchases are generally non-refundable except as required by law.

7. Disclaimer of warranties

The Service is provided "as is" without warranties of any kind. Findsio does not warrant that results will be accurate, complete, or fit for any particular purpose.

8. Limitation of liability

To the maximum extent permitted by law, Findsio will not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

9. Changes

We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

10. Contact

Questions about these Terms can be sent to support@findsio.ai.